Our commitment
We are committed to providing consumers with products that are consistent in quality, safe in use and free from adverse effects at all times.
These we achieve by:
- Fostering a consumer safety structure throughout the company by establishing systems and processes that will guarantee the well being of our consumers.
- Ensuring compliance with Unilever's toxicological safety clearance for all ingredients and products in all the categories.
- Complying with all legal requirements in the manageament of consumer safety.
- Identifying those vital safety steps in our products design and manufacturing processes by applying the Hazards and Critical Control Points monitoring system as an effective means of process control.
- Implementing an effective consumer complaints mechanism, to monitor, investigate and deal with complaints from the trade.
- Applying consumer safety audit procedures to continuously monitor compliance with this policy and addressing deviations where necessary.
- Continuous training of the workforce together with regular reviews of the Consumer Safety Assurance systems to ensure the achievement of Unilever's Mandatiry requirements in the Framework Standards.
With all these precautions, we are contiuously ascertaining that our products and processes meet the highest standards of quality and safety.
